Privacy Policy for Coincart
Introduction
The purpose of this document is to describe the collection and use of date regarding users of Coincart.
Informations not collected by Coincart
At Coincart, we prioritize the privacy and security of our customers and users. Users can browse the website with or without VPN. We collect and store only the information necessary to provide our services.
Coincart does not store IP addresses and does not use analytics (pages visited, products viewed). Coincart does not use cookies.
When completing payment, Coincart BTC and XMR payment servers do not store buyer’s IP addresses.
Informations collected by Coincart
Coincart stores the following information: User info (username, hash of password, email address); order info (product, price, user email, order status, payment address, crypto paid and amount, shipping address, shipping phone number, tracking number);
If the buyer requests help from Coincart regarding his order, Coincart will use this info to authenticate the buyer to prevent fraud.
Use and Disclosure of Information
The information provided by customers is used exclusively to organize delivery and customer support. In this purpose, shipping adress and phone will be shared with logistics partners (e.g., DHL and Acer Store) to ensure successful shipment. Note that Coincart does not communicate to DLH nor the Supplier that the order was fulfilled with crypto.
Coincart does not share information with any other third party for marketing or analytics purposes.
Data Security
We implement strict measures to safeguard customer data. All information is stored securely, and only authorized personnel have access to it.
Customer Rights
You have the right to:
- Request a copy of the information we store about you.
- Request the correction or deletion of your personal data.
To exercise these rights, please contact us using the details below.
Updates to This Policy
Coincart reserves the right to update this privacy policy as needed. Any significant changes will be communicated via our website.
Contact Us
For any questions about this Privacy Policy or our privacy practices, please reach out to us at:
- Email: coincartstore@proton.me
This Privacy Policy may be updated periodically. We encourage users to review it regularly for any changes.
Last updated: 21/02/2024